(203) 845-4800

Payment and Insurance

We continuously strive to give you outstanding medical services and quality care.  In order to provide these services, we need your help in ensuring that our charges are promptly paid.  With this cooperation, you should be able to receive all of the benefits offered to you, and we will be able to concentrate on caring for your medical needs.

Insurance

It is important for you to understand the benefits of your insurance plan.  We are contracted with most insurance carriers and will file claims for you with those plans.  While we are pleased to be able to provide this service to you, it is extremely difficult for us to keep track of all the individual requirements of the plans.  Each one has different policies regarding how often services may be rendered and where those services may be performed.  Within the same insurance company, the plans differ depending upon what type of contract you and/or your employer have negotiated.  Eligibility for insurance payment is based upon the accuracy of the information you provide.   Your current insurance and personal information are critical for billing and to contact you if necessary.  If you have changes in coverage or contact information, please be sure to inform us immediately.

 We participate in the following insurance plans:

AETNA

All Aetna plans

ANTHEM/
BLUE CROSS BLUE SHIELD

All BCBS plans and Anthem Medicare Advantage HMO and PPO plans (except Empire Multi-State)

CIGNA

All Cigna plans

CONNECTICARE

All Connecticare plans and Connecticare Medicare Advantage plans

MEDICARE

We participate with Medicare directly

OXFORD

All Oxford plans

UNITED HEALTHCARE

All United Healthcare plans

OTHER NETWORK PLANS

AARP
Connecticut Health Plan
HMC
MultiPlan
PHCS
and multiple other insurance carriers

Co-Payments

Co-payments are due when you arrive for your appointment as specified by your health insurance plan. We are contractually required to abide to all terms. Failure to pay at the time of the visit will unfortunately result in the need to re-schedule your office visit.

Personal Balances

Payment of personal balances not covered by your insurance is required within 30 days of the receipt of your bill. Payment can be made by cash, check or credit card and must be made prior to the next office visit in order to avoid rescheduling. If you are having problems paying your bill, please contact our Billing Office at (203) 855-8555 to help you set up a payment plan.

Fee Schedules

In general, our reimbursement is set by our insurance contracts.  We are prohibited from discounting or waiving any portion of the approved charges.  If your insurance is not on our list of accepted plans, or if you do not have health insurance, you will be asked to pay at the time of service.  In such situations of no insurance coverage, we offer a 20% discount on most charges when paid in full at the time of service.

Collection Agency Policy

We ask that any balances be paid promptly. Failure to respond to multiple requests to collect past due balances may force us to refer your account to a collection agency. Any ongoing unresolved balance may also impact your physician’s ability to provide continuing care in our office, subject to all professional and ethical responsibilities.

Please contact our Billing Office with any questions or payments due at (203) 855-8555.